It is an online store, not a marketplace, so we always try to produce/source quality products for our valued customers within the capacity we have to keep them with us. 

The customer is very important, the customer will be followed by the customer. As the land of the land, the mourning nor the corporal of the land, the pillow of the lion. So, our customer care department always keep ready to serve as desire by customers within rhampa’s policy.

• Limited selection from the best products, whether well-established brands or up-and-coming
• Cash on delivery
• Countrywide delivery if not perishable products
• Fasted delivery service through the country’s best courier service providers 
• Pickup point/ warehouse collection facilities (full free)
• Easy return policy
• Customer’s privacy protection policy
• Customers are the priority, and rhampa.com is here to prioritize the customers!

• Honesty & Transparency: We are honest, ethical, and trustworthy in the way we live life. We hold the highest standards for all our activities. We communicate transparently with all our stakeholders. When we make mistakes, we are honest and upfront about owning up to them.
• Stepping Up: We take charge, go the extra mile, and think differently to find innovative solutions. When in doubt, we push ourselves harder to solve newer challenges and get better solutions.
• Efficiency: We are here to build a long-term sustainable business. We aim to do more with less and focus on zero waste. We believe that a self-sustaining business will be responsible and solve customers’ problems in the right manner.
• Action Orientation: We have a bias for action. We empower our small teams to take fast and well-informed decisions. We continuously iterate and learn from our mistakes. Scale and robustness are built-in as we move along.

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